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No Results Found

If your search returns zero results:
  1. Broaden your criteria: Try removing one or two filters
  2. Check geography: Ensure location codes are correct (use “US” not “USA”)
  3. Verify timing: Events older than 90 days may not be captured
  4. Try statistics first: Validate your target market exists
Example: Instead of: 
Find CTOs at Series B fintech companies in Austin using React, Python, and Kubernetes
Try: 
Find CTOs at fintech companies in Texas using React

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Understanding Sample vs. Export

Sample Preview:
  • Shows 5-10 example results
  • For events: shows up to 3 events per entity
  • Includes cost estimate
  • Does NOT consume credits
Full Export:
  • Returns ALL matching results (up to 1,000)
  • For events: returns ALL events per entity (often 10-100+ per entity)
  • Consumes credits as shown in estimate
  • Generates downloadable CSV
Important: The sample preview is NOT the full dataset. Always export to get complete data.

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Dataset Not Ready

If you see “dataset is processing”:
  1. Wait 30-60 seconds - Large datasets take time
  2. Check status - “Ready” means you can export
  3. Try again - Processing usually completes quickly

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Credit Management

Check Your Balance: 
How many credits do I have?
Estimate Before Exporting: Always review the cost estimate before approving export. The system shows:
  • Total credits required
  • Cost breakdown by enrichment type
  • Whether you have sufficient credits
Partial Exports: If you lack credits for a full export, the system may return partial results proportional to your available balance.

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